For Immediate Release 9/11/2017
CEFCO apologizes for any appearance of impropriety in our water case pricing in the days leading up to Hurricane Irma. To be clear, however, CEFCO did not change any of its water prices leading up to or during the potential storm crisis. Rather, this is a situation where we were trying to do the right thing by supplying additional water to stores where people may need it. Some bottles of water are intended to be sold as full cases while others are intended to be sold individually. The influx of supply caused some confusion at the local level and, as a result, some bottles for individual sale were mistakenly displayed as full cases at the single-bottle price. Again, CEFCO did not change its water prices during this potential crisis. We are sorry it appeared that we did. Our hearts and prayers are with everyone impacted by the storm. CEFCO cherishes the trusting relationships it has built with customers, and we will continue to support all our communities, especially those impacted by recent storms.